I have Answers 


Take a look at some common questions I receive from clients.

I do not accept insurance or any third-party payors, nor do I complete any third-party forms. I do not wish to share any information about your private counseling experience with others, including insurance companies. Insurance companies require a diagnosis, and often dictate the number of sessions a client can meet with their therapist. Those are limits I do not wish to place on my clients.

While I don’t accept insurance, I am happy to provide superbills upon request for you to submit to your insurance company if you would like to make a claim. Many insurance companies will reimburse clients either partially or fully for therapy sessions, or have the cost go towards your annual deductible. I would encourage you to contact your insurance company to discuss the process if you would like to pursue reimbursement. 

DO you accept insurance?

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My current rate is $170 for a 50 minute session. My rate is the same for individual and couples sessions.  

Rates adjust according to session length. I may consider scheduling longer sessions upon request. 

While I don’t accept insurance, I do accept Health Savings Account (HSA) and Flexible Spending Account (FSA) payments.

What are your Fees?

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Therapy provides a safe space to express yourself, resolve problems, and achieve your goals. Sometimes this is done through discussing and processing your emotions, behavioral changes, and even homework. Just remember, we are working together as a team to create the best path to achieve your goals. 

Just like any relationship, it takes time to get to know one another. This is your process, and I will work at your pace. It is completely normal to feel nervous, or awkward initially. Many clients find those feelings lessen in intensity as they get to know me. 

What Should i expect from Therapy?

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As a therapist, confidentiality is a respected part of my code of ethics. It is important for you to feel comfortable talking about your personal information, without fear of that information leaving the room. Your privacy is taken very seriously. What we discuss is confidential.

The following are the few exceptions to confidentiality:
  • When a client is at risk of imminent harm to themselves or others.
  •  Reporting abuse/neglect of a minor, elderly or disabled person. 
  • By a court-ordered subpoena.
  • Sexual misconduct between a therapist & their client.

Will the things i discuss in therapy be kept private?


That is entirely up to you. Many clients start out seeing me once a week, and will gradually decrease the frequency or discontinue therapy once they feel they have reached their goal. It really depends on your needs. I do have clients who prefer to see me every other week, and that works as well. I allow my clients to take the lead based off of where they feel they are at and what they are needing. We can always adjust your frequency if necessary.

It is very difficult to predict how long a client will see me. Each client has a unique story, and different goals. There are a variable of factors that may influence the length of the therapy process. Some clients even decide to stay on my schedule for maintenance sessions every few months.
You are ultimately in control of the pace at which we go, and when we stop.  

How often should I come and for how long?

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Yes! I offer a mixture of in-person and virtual sessions. I currently offer in-person sessions 1 day a week, and virtual sessions 3 days a week. I am happy to further discuss my current availability with you to see if our schedules match up. 

Do you offer both in-person and virtual sessions?

Still have questions?

Still have questions?

Ready to schedule?

Please use the link below, or send an email to me directly at mfranktherapy@gmail.com

I'd love to hear from you! I aim to respond to all messages within 24 to 48 hours.